Contact
Contact Information
We're here to help.
Got a question about your order, a product, or anything else? Reach out โ we typically reply within 24 hours.
๐
Address
Calle Valencia 16, 1D
Torrevieja, 03185
Spain
Torrevieja, 03185
Spain
Support hours
Monday โ Friday
9:00 โ 18:00 CET Active
Saturday
10:00 โ 14:00 CET
Sunday
Closed
Before you contact us
Most questions are answered in our policies. It might save you waiting for a reply:
๐ฆ Order not arrived yet? Check your tracking email first โ every order includes a tracking number. Average delivery for Europe is 6โ10 business days.
โฉ Want to return something? See our Refund Policy โ returns are accepted within 14 days of delivery.
Legal information
Velmio is operated by Serhii Kriuchkovskyi, registered in Spain.
Registered address: Calle Valencia 16, 1D, Torrevieja, 03185, Alicante, Spain.
Contact email: info@velmiotrend.com
Last updated: May 2026 ย ยทย info@velmiotrend.com ย ยทย We reply within 24 hours.