Return & Refund Policy
Not happy? We'll make it right.
We stand behind every product we sell. If something isn't right, we're here to fix it — fast and without hassle.
We want you to love what you ordered. If you're not completely satisfied, you can return your item within 14 days of delivery — no long explanations needed.
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
| Item type | Returnable? |
|---|---|
| Unused item in original packaging | Yes |
| Defective or damaged item | Yes — full refund |
| Wrong item received | Yes — full refund |
| Item returned after 14 days | No |
| Used or opened item (non-defective) | No |
| Item damaged by customer | No |
| Digital products or downloadable items | No |
Approved refunds are issued to your original payment method. Processing time after we receive the item: 3–5 business days.
Depending on your bank or card issuer, it may take an additional 3–10 business days for the refund to appear on your statement.
We do not process direct exchanges. If you'd like a different product, please return the original item for a refund and place a new order. This is the fastest way to get what you want.
If your item arrived damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will either reship a replacement at no charge or issue a full refund — your choice.
If the return is due to our error (wrong item, defective product) — we cover return shipping costs.
If you're returning for personal reasons (changed your mind, ordered wrong size) — return shipping is at the customer's expense.